Returns and Refunds
At Opportunity Shop, your satisfaction and well-being are our priority. If you are not entirely satisfied with your purchase, we are here to help.
- Return Period: You have 28 days from the date of delivery to request a return.
- Product Condition: Items must be unopened, sealed, and in their original packaging. For health and hygiene reasons, we do not accept returns of supplements that have been opened or handled.
- Damaged Items: If your order arrives damaged, we will process an immediate return and send a replacement at no extra cost to you.
- Shipping Costs: We cover all shipping costs related to returns. You will not pay anything extra to return a product that meets our conditions.
- How to Initiate a Return: Please email [email protected] with your order number. Our team will provide instructions for the collection.
- Refunds: Once verified, the refund will be credited to your original payment method.
Frequently Asked Questions (FAQ) – Returns
How do I return a product?
To start a return, email [email protected] with your order number. Our team will provide instructions for the collection.
Do I have to pay for return shipping?
No. At Opportunity Shop, we cover all return shipping costs, provided the items meet our return conditions.
How long do I have to decide?
You have 28 days from the delivery date to request a return for any item.
Can I return a supplement that I have already opened?
Unfortunately, no. For health and hygiene reasons, we only accept returns for products that are fully sealed and in their original packaging.
What happens if my product arrives damaged?
Please contact us immediately. We will arrange to collect the damaged item and send a replacement at no extra cost to you.
How long does the refund take?
Once we verify the returned product, the refund is processed immediately to your original payment method.
